Shipping & Returns
Shipping Policy
Thank you for choosing our UK-based business for your shipping needs. We offer shipping both locally and nationally within the UK, as well as international shipping for customers outside of the UK. Please read our shipping policy below for more information.
Local and National Shipping: For orders within the UK, we use a range of courier services, including Royal Mail and DPD, to ensure your order is delivered quickly and safely. Shipping fees will vary depending on the weight and size of the package, as well as the destination. We aim to dispatch all orders within 48 hours of receiving them, and delivery typically takes 2-5 business days.
International Shipping: We are happy to ship orders internationally, but please note that shipping fees will vary depending on the destination country and the weight and size of the package. International orders may also be subject to customs and import taxes, which are the responsibility of the recipient. We use a range of courier services for international shipping, including DHL and FedEx, to ensure your order is delivered safely and securely. Delivery times for international orders may vary depending on the destination country and any customs delays.
Shipping Charges: Shipping fees for all orders will be calculated at checkout based on the weight and size of the package, as well as the destination. We use courier services to ensure that your order is delivered quickly and safely. Please note that for international orders, shipping fees will be priced accordingly and may include customs and import taxes.
Return & Exchange Policy
Returns: If you need to return an item, please contact us within 14 days of receiving your order. Please note that we do not cover the cost of return shipping, and the item must be returned in its original condition and packaging.
If you have any further questions about our shipping policy, please don't hesitate to contact us. We are here to help and want to ensure that your order arrives safely and on time.